Affinity is a term that is bandied about without much thought behind it. So what is an affinity? Affinity is a liking for or attraction to a person, thing or idea. In short, it’s a connection and our connection to…
Blog Archives
The Commitment Conversation
The commitment conversation is the first of three critical conversations for supervisors to have with team members and prospective hires. It is intended to give supervisors the benefit of knowing the commitment level of each team member at any given…
Tagged with: anxiety, commitment, communication, conversation, goals, integrity, opportunity, performance, responsibility, trust, value
Posted in Articles
Posted in Articles
Finding the Equilibrium Between Perceived Quality and Effective Price
Quality of service and pricing are inexorably joined at the hip. If one of them is off balance, the entire company’s equilibrium is destroyed. Getting clients to stick around is a tricky balancing act and it all centers around finding…
How Completeness Drives Efficiency
Useful = fit for its intended purpose and a joy to use Value = the return that is generated when something is whole and complete, and no longer requires our attention. When we create useful products, they are in integrity;…