Monthly Archives: August 2011

Considering Affinity in Client Relationships

Affinity is a term that is bandied about without much thought behind it. So what is an affinity? Affinity is a liking for or attraction to a person, thing or idea. In short, it’s a connection and our connection to

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The Commitment Conversation

The commitment conversation is the first of three critical conversations for supervisors to have with team members and prospective hires. It is intended to give supervisors the benefit of knowing the commitment level of each team member at any given

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